The Cornellos’ garage door worked just fine until one morning when it stopped. There was no sign of a jam, and the opener and sensor lights were on as normal.
We went over the garage door system from the door panels on backward toward the opener. Our search led us to the springs, one of which was tangled up and almost broken. The automatic safety lock engaged when the spring broke, and the customers’ opener lacked a self-diagnostic system. We replaced the springs, and the door opened and closed again just fine.
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* $29 service call - deducted from the service
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