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FAQ

Do you have some garage door related questions? Would you like to get professional answers? Our experts created this list of FAQs precisely for people like you. Give it a look and see if you find your answers. Give us a call if you don't.

How do the opener safety sensors work?

All garage door openers made after 1993 come with these safety devices. They are also called photo eyes because of the lenses which they use. They are set on either side of the door and when it closes, one of them emits an infrared beam invisible to the human eye and the other one captures it. If something interrupts the beam, a signal is sent to the opener to reverse the door.

I backed my car into my garage door accidentally. Will I have to replace the entire door?

Backing your car into your garage door is bound to damage the panels to some degree. If it was a fairly low impact, then the entire door probably won't need to be replaced. If you have a sectional garage door, however, even if the damage is severe, only the affected panels will need to be replaced. You'll want to make sure none of the other parts of the system, such as the tracks and the rollers, have been damaged as well.

What are safety cables and are they really necessary?

The lack of safety cables will not prevent a garage door from working as desired. However, without them, accidents caused by broken springs can be all the more devastating. Think of them like your car's airbags. You could use it without them, but if something went wrong, you'll want them to be there to keep damage and injuries to an absolute minimum.

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Dec 10, 2018
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